Customer Satisfaction Is Our Priority
We’re Here For Your Support.
TECHNICAL ASSISTANCE CENTER
Cybernet TAC provides on-field and remote support services to its clients, in the capacity of a partner, in order to provide on demand support assistance thereby achieving increased collaboration, greater productivity, and better service to end customers. Cybernet TAC professionals are available 24/7 to provide after-sales service support nationwide.
TAC operates across Pakistan with more than 150 engineers nationwide to provide on-field support and services. We cater to all organizations, irrespective of size, to become a part of their problem-solving team.
Technical Assistance Services:
- 24/7 availability.
- Network monitoring of the client through NMS.
- Integration/Optimization of the network.
- Dedicated support for all clients.
- Tools to diagnose the issue.
- Tracking faults through CRM.
- Corporate account management.
- Diagnosis and elimination of faults at the user-end.
- Train and update customers with proper guidance for any user-end error.
- Proactively taking corrective actions while performing preventive maintenance of various technology products.
- Technical support for emergency events.